A: Placing an order is simple. Just send us the model number, a product picture, or even your own design idea. We will then discuss the details with you to confirm the order.

Once the order is confirmed, we will issue a proforma invoice and a contract for your review.

Regarding Payment:
For orders of 3,000 units or more, a 30% deposit is required to initiate production, with the remaining 70% balance due before shipment.

Our Production Lead Times:
We offer different production schedules to meet your needs:

• Stock & Simple Customization:For items in stock or with simple logo printing, delivery takes 10-20 days.
• Deep Customization:For orders requiring custom colors, logos, designs, or packaging, production takes 30-35 days.
• Full Custom from Scratch:For entirely new designs requiring mold development, please add 25 days for tooling. The total lead time, from mold creation to delivery for orders under 30,000 units, is typically 55-60 days.

A: Our MOQ starts at 300-500 pieces for stock items with simple logo customization, helping you minimize inventory risk. For full customization involving colors, designs, or packaging, the MOQ is 3,000 units.

A: Yes! Customization is our specialty.
Our factory is built for ODM / OEM. Bring us your idea, and we can help customize everything from the overall style, color, and finish to the design, logo, packaging, and even accessories.

A: Absolutely. We are more than willing to sign your confidentiality agreement and take it very seriously. We’ve signed NDAs with numerous clients because we deeply respect their privacy and proprietary information. Safeguarding your designs and ideas is not just a policy—it’s a principle we hold sacrosanct.

A: We offer a comprehensive range of stainless steel drinkware and related products. Our main categories include:

• Drinkware:Water Bottles, Tumblers, Mugs, Thermos Flasks, and Cups.
• Specialty Items:Both single and double-wall insulated Wine Tumblers and Wine Bottles.
• Food Containers:Insulated Food Jars.

This is just a glimpse. We welcome the opportunity to discuss your specific needs and provide our full catalog. We have more than 1600types and Introduce many new models every year.

A: Yes, we strongly encourage sample orders, which is a standard practice for brands and wholesalers to verify quality. We offer two sample types with different lead times:

• Standard Sample (Existing Designs):If you wish to check our quality using an existing model, we can dispatch it within 2-3 business days.
• Custom Sample (Your Design):For a sample matching your custom color, design, or logo, the lead time is typically 12-15 business days. This period allows for precise color matching and production setup to ensure your custom sample accurately reflects the final mass production.

A: Yes! We accommodate small batch orders.
For our existing stock models, the Minimum Order Quantity (MOQ) starts from 300-500 pieces. For these small batches, we offer simple logo customization, including laser etching / silk screen printing or single-color / multi-color UV printing. We are here to help you start with flexibility.

A: That’s an excellent question. Even with identical specifications, several key factors contribute to price variations. It’s often a reflection of what goes beyond the basic materials.

1. Material & Component Grades:While the stainless steel grade might be the same, the thickness (gauge) and source quality can vary. Crucially, components like lids, seals, and straws differ significantly in material quality (e.g., food-grade vs. standard plastic), directly impacting cost, safety, and durability.
2. The “Hidden” Cost of Quality Control:This is where the major differences lie. Factories investing in rigorous quality assurance have higher costs, which translates to a more reliable product for you. This includes:
   • The number and thoroughness of quality checksduring production.
   • The duration of the vacuum sealingprocess (longer times often ensure better insulation).
   • The frequency of insulation performance testson random units.
   • The time spent on finishing detailslike polishing and assembly.
3. Factory Operational Overheads:A factory with modern equipment, ethical labor practices, and certified processes (like ISO standards) will inherently have higher operational costs than one without. This investment ensures consistency and professionalism.

In short, the lowest price might mean corners have been cut in areas you cannot easily see. We choose to invest in consistent quality and reliable performance, ensuring your brand receives the best value and minimizes product risks.

A: While high-quality materials and precision engineering are fundamental, we believe the most critical element transcends the physical product itself: it is the mindset and responsibility of our people.

Modern machinery is essential, but it is operated and overseen by individuals. Through years of experience, we have learned that a truly excellent product is ultimately born from a culture of excellence. We invest heavily in cultivating our team’s comprehensive skills and fostering a shared commitment to not just meet, but exceed, the stringent standards demanded by international brands.

A single tumbler passes through dozens, even hundreds of processes. It is the conscientious care and pride of every employee at each step that ensures perfection. We have forged a team with an intrinsic drive for high standards. This human-centric philosophy is why the products we create earn the trust and recognition of leading global brands, giving you the confidence to sell without second thoughts about quality.

A: That’s fantastic! Creating a unique product is an exciting journey, and we’re here to guide you every step of the way. Here is our collaborative process:

1. Concept & Sketch:It all starts with your idea. Share your thoughts with us, and our design team will translate them into professional sketches. We’ll work closely with you, refining the concept until the basic design is confirmed.
2. 3D Modeling & Approval:Once the sketch is approved, we will create a detailed 3D model. This allows you to visualize the product from every angle. We will then provide this 3D model for your final approval on the appearance.
3. Mold Fabrication:After you approve the 3D model and the mold fee is settled, we begin mold manufacturing.
   • Stainless Steel Body Mold:~15 days
   • New Lid Structure Mold:~25 days (if applicable)
4. Prototyping & Testing:Once the molds are ready, we will conduct a trial production run. The primary goal is to ensure the product functions perfectly, all components fit together seamlessly, and it meets our quality standards.
5. Mass Production:After the prototype is approved, we immediately move into the mass production phase to fulfill your order.

This structured approach ensures that your vision is perfectly translated into a tangible, high-quality product, minimizing risks at every stage

A: We hold and can facilitate a comprehensive suite of international certifications to ensure your products are compliant and ready for sale in your target market. Our products are rigorously tested to meet the most common global standards, including:

• US Market:FDA compliance
• European Market:In compliance with the EU Framework Regulation (EC) No 1935/2004 for Food Contact Materials, including specific rules like (EU) No 10/2011 for plastics, as well as REACH, LFGB, and CE.
• California Proposition 65:CA65 compliance
• Environmental Standards:RoHS (Restriction of Hazardous Substances)
• Asian Markets:JFSL (Japan) and KFDA (Korea)

We understand that certification requirements can be specific. We can work with you to obtain the necessary certifications that your market demands, providing you with a seamless and worry-free path to global distribution.

Same time if you need, we can provide Form A, Form E and CO to you.

A: We offer flexible and secure payment terms and a full range of shipping options to suit your needs.

Payment Terms:

• Orders below 3,000 units:Full payment is required before production begins.
• Orders of 3,000 units or more:We offer a standard payment schedule of 30% deposit via T/T (Telegraphic Transfer) to initiate production, with the remaining 70% balance due before shipment.

Shipping Methods:
We support all major international shipping methods and Incoterms to ensure a smooth delivery:

• By Speed:Express Air Freight, Air Freight, Sea Freight, Rail, and Land Transport.
• By Trade Term:We are experienced in FOB, CIF, DDP, and other terms. We will work with you to select the most cost-effective and reliable option based on your order volume, timeline, and destination.

A: For the best results, we prefer to work with vector-based source files. Acceptable formats include:

• AI (Adobe Illustrator)
• CDR (CorelDRAW)
• PDF (with editable layers and vectors)
• High-Resolution JPG/PNG(for reference, if source files are unavailable)

Our technical team will then use your provided design to create professional 3D models, mold blueprints, or printing templates for your final approval before production begins. This process ensures your vision is accurately translated into the final product.